Access all the services you need to work in a safe and secure environment, with the comfort of dedicated and personalized support.

Find the monthly maintenance package that suits you.

€ 12,40 excl. tax/month per computer (12 month contract)

-10% off for 3 months on the purchase of a computer from 2UPGRADE

Prevention (computers)

Monitoring of your computers
Installation of a supervision software on the computer(s).
A supervision software allows to warn your technician when a breakdown is about to take place or when the parameters of your computer are no longer optimal for your use (storage almost saturated, ..)
Antivirus on the computer(s)
Installation of antivirus software to prevent, detect and correct any threats that may affect your resources

Services

100% Belgian unlimited hotline (8am - 10pm)
A dedicated phone number is provided for expert help and advice (Apple, Windows) at any time.
Remote access
When necessary, and with your permission only, your technician can take control of your computer to help you.
On-site interventions
Sending a technician on site to resolve what cannot be resolved remotely.
Ticket support with follow-ups
A dedicated email address to provide accurate answers (with attachments) in the form of a conversation with experts.

from € 39.99 excl. tax/month per computer (12 month contract)*.

-10% off for 3 months on the purchase of a computer from 2UPGRADE

Audit of computer equipment

Equipment listing
Computers, smartphones, tablets, printers, external HDD, servers, ... in your organisation.
Listing of software licences
Microsoft Office, Adobe Creative Cloud, and any other software you need for your business.

Prevention (computers)

Monitoring of your computers
Installation of a supervision software on the computer(s).
A supervision software allows to warn your technician when a breakdown is about to take place or when the parameters of your computer are no longer optimal for your use (storage almost saturated, ..)
Semi-annual reviews of computer(s)
Updates, status of backups and hardware, etc.
Antivirus on the computer(s)
Installation of antivirus software to prevent, detect and correct any threats that may affect your resources
Backups
Backup solutions (disk-based** or optional online decentralised***)

Services

100% Belgian unlimited hotline (8am - 10pm)
A dedicated phone number is provided for expert help and advice (Apple, Windows) at any time.
Remote access
When necessary, and with your permission only, your technician can take control of your computer to help you.
On-site interventions
Sending a technician on site to solve what cannot be solved remotely, only the cost of the intervention at home is charged to the customer, as the travel costs are always offered in the maintenance plan.
Ticket support with follow-ups
A dedicated email address to provide accurate answers (with attachments) in the form of a conversation with experts.
*The price depends on the number of posts:
€39.99 excl. VAT/month per computer (from 5 computers)
€49.99 excl. VAT/month per computer (less than 5 computers)
**Set up a backup (disk sold separately, capacity as required)
***Online backup: on request
Benefits

With our suite of powerful software, we can proactively manage the most common IT problems from anywhere, or resolve them efficiently on site.

Improving IT performance

Monitoring and alerts

Remote access

Cyber security agent included

Merci ! Nos conseillers vont vous contacter dès réception de votre demande.
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